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Contact us

Get in touch with our friendly team by phone, email or visit our main office in Townsville.

Contact us

  • Phone: 07 4726 0800 or 1300 624 443

    General enquiries: [email protected]

    Other enquiries
    Layovers enquiries please click here

    Groups & Schools: [email protected]

    Sponsorship and Donation: [email protected]

  • Opening hours: 6.00am - 6.00pm (7 days a week)*
    *Except on Christmas Day 25th of December(8:15am-11:45am) & New New Year's Eve 31st of December(6.00am-9.20pm. Outside office hours, you can buy ferry tickets on-line or on-board our vessel.
    Sir Leslie Thiess Drive

    Physical Address: Breakwater Terminal, Sir Leslie Thiess Drive, Townsville QLD 4810 (click here for directions).

    Postal Address: PO Box 1194, Townsville QLD 4810.

  • Our team are always striving to do and be better. If you have any feedback, we would love to hear from you. Please submit feedback to SeaLink North Queensland via our customer feedback form.

  • Join our team at SeaLink North Queensland! For careers opportunities please visit our Careers Page


    Sign up using the contact form below and receive emergency communications by SMS from SeaLink North Queensland. The emergency SMS service will enable SeaLink North Queensland to instantly communicate important service messages to passengers, in particular, Island residents through an SMS text.

    Emergency messages could include such things as cancelled services due to extreme weather/cyclones, additional transfers and lengthy delays. This service will provide greater communication between the company and you, the end users, ultimately minimising disruption to the ferry timetable and ensuring all passengers are aware of any issues that may affect their travel.

    To sign up simply enter your first and last name & mobile number (please note details provided outside of our terminal business hours will be processed the following day). Once you have signed up, your mobile number will be stored in a secure database. You will only be contacted through this SMS service for emergencies only.

    This service will not be used for marketing purposes.