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SeaLink North Queensland travel policies

Image showcasing SeaLink North Queensland’s Coolgaree Cat vessel.

All passengers must comply with SeaLink North Queensland policies when travelling with luggage or pets and abide by the dangerous goods policy, which are summarised below. Details of the full policies are available from the terminal.

Travel policies

  • SeaLink offers a freight service on its return ferry service between Townsville and Palm Island.

    Please note the following conditions apply to the carriage of freight on board all SeaLink North Queensland vessels.

    1. SeaLink reserves the right to refuse to carry freight that does not comply with our carriage of dangerous goods policy
    2. No alcohol is permitted in freight trolleys or concealed in carry-on bags
    3. As a condition of travel, all baggage travelling to Palm Island is subject to search to ensure compliance with the Palm Island Alcohol Management Plan.
    4. All freight items must be checked in by a SeaLink crew member at the designated Palm Island freight counter located beside gateway 2.
    5. The number of freight items permitted per travelling passenger is three standard items plus one cold, freight dockets will be issued upon purchase of a ticket or presentation of a valid return or flexi ticket. All freight items must be accompanied.
    6. Any freight that arrives after freight loading is closed (20 minutes prior to departure) will not be loaded.
    7. SeaLink takes no responsibility for any loss or damage to freight.
    8. The number of carry-on luggage items permitted is restricted to the amount a passenger can carry in one trip to the vessel during boarding

    Size & Weight Guide

    Each piece of luggage, freight and carry on item should meet the following requirements:

    Total linear length to not exceed 170cm (height + width + depth). This does not include the length of the handle attached to a piece of luggage or trolley.

    Maximum weight: 20kg | Maximum width: 80cm.

    ExampleHeightLengthWidthMax Weight
    55L Storage Tub65cm44cm30cm20kg
    Suitcase80cm50cm40cm20kg


    Click here to view the full Palm Island Luggage and Freight Policy.