Accessibility
At SeaLink North Queensland, we are dedicated to ensuring that every passenger feels welcomed, supported, and respected. SeaLink North Queensland is committed to fostering an inclusive environment that welcomes and values all passengers. We believe that access to safe, comfortable, and reliable transportation is essential for everyone, regardless of ability, background, or circumstance.
SeaLink North Queensland have taken all reasonable steps to ensure safe access to their vessels for customers who require wheelchair access. All vessel gangways operating ferry services are a minimum of 890 mm wide to allow access to most types of wheelchairs. Please note that all Cruise Ship Transfer gangways and some Charter gangways may not be wheelchair accessible (ie: 750 mm wide).
Disability toilets can be accessed on Palm Cat, Fantome Cat, Coolgaree Cat and Maggie Cat, please note travel time between Townsville and Palm Island is approximately 1hr 45mins so we recommend boarding on the lower ramp as the disable toilets are located on the lower deck.
Disability toilets are located in both the Breakwater Ferry Terminal in Townsville.