SeaLink's electronic ticketing solution provides a new and faster way to pay for and travel on our North Queensland services. By replacing the older ticketing system, this upgrade allows us to continue to offer you new ways to travel.
These efforts to digitalize ferry transportation and improve the efficiency of outdated fare collection systems through contactless ticketing also align with our sustainability goal of reducing our environmental impact by no longer requiring printed tickets for every passenger.
When purchasing tickets online through the SeaLink website, guests will no longer need to queue at the sales counter to obtain a boarding pass because your online ticket will include a barcode that can be scanned by our crew upon boarding. If customers prefer not to use a mobile device to display the barcode, your online confirmation email including the barcode can be printed and presented to the crew.
Similarly, any tickets purchased from the team at the sales counters in the terminals and onboard the vessels will have a barcode that will be scanned upon boarding. As a result, SeaLink will discontinue the current practise of punching a hole in tickets as passengers board the vessel.
You can find further information regarding E-tickets on our "Go SeaLink Commuter APP"
On behalf of SeaLink North Queensland, we look forward to welcoming you on board soon.
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