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About Us

A couple walk on a jetty in Magnetic Island

Acknowledgement to Country

SeaLink North Queensland acknowledges the Wulgurukaba, Bindal, Manbarra and Bwgcolman Traditional Owners and Custodians of the Land and Sea Country on which we operate. We recognise their continuing connection to land, waters and culture. We pay our respect to their Elders past, present and emerging.

SeaLink North Queensland

SeaLink North Queensland has been an award-winning transport service since 1997, providing the quickest link between Townsville and Magnetic Island and is proudly Australian-owned and operated. Operating with 4 vessels and over 70 staff SeaLink is one of the most significant transport and tour operators in the region.

Conducting up to 17 daily return services to Magnetic Island, SeaLink can have you in paradise in only 20 minutes on one of our state-of-the-art, high-speed catamarans. In addition to the Magnetic Island service, SeaLink North Queensland also operates a service to Palm Island 6 times per week for the Indigenous community.

SeaLink North Queensland Vision

"To build our can do organisation, into a formidable tourism business, to be a leader in service, spirit and enterprise in the North Queensland community."

Our People

We are proud to say our people are at the core of our business.

We take the responsibility of providing a safe, inclusive, and accessible workplace, where our team members and customers feel acknowledged, respected, and appreciated seriously.

Committed to enabling people to bring their whole selves to work, we allow our people to be their best, bring their best, and feel their best. In doing so, we seek to create exceptional employee and customer experiences.

We will always champion inclusivity across our business to promote and support a workforce representative of the diversity of our customers and the Australian community.

Magnetic Island Staff

Our Safety

Our top priority is and will always be safety.

We prioritise the health, safety and welfare of our employees, contractors, visitors, and customers. We are also committed to a high quality of service that provides our customers with an efficient, reliable, and safe experience.

Our Environment

We genuinely care about the environment and are dedicated to preserving it through resource efficiency, waste reduction, and environmental impact reduction, all while promoting a culture of sustainability. We are also committed to assisting our local community in their efforts to protect our local wildlife and reduce environmental impacts in our region. View more information about our sustainability initiatives and Ecotourism Australia certification.

From assisting local volunteers to assisting the travel of sick and injured wildlife to assisting the Magnetic Island Network for Turtles and the Magnetic Island Koala Hospital. We are also a proud member of Plastic Free Townsville and are constantly working to reduce our paper consumption within our operations through functional technology solutions.

Supporting the Community

Our engagement and support for the communities where we operate takes the approach of a bespoke local content plan to capture the needs of our community and empower our teams on the ground.

Local community support primarily takes the form of directly creating local jobs and economic opportunities through us or our suppliers, as well as charitable donations, sponsorship, and the provision of in-kind services to enable our communities to thrive. SeaLink proudly supports the Annual SeaLink Magnetic Island Race Week an iconic destination event for Townsville, North Queensland and the event generates over $1 Million in revenue for the local economy each year.

Prizes for Community Fundraising

Fundraising is an important part of many schools, churches, societies, clubs, and community organisations' activities, and SeaLink Magnetic Island can help by donating ferry tickets as prizes. We regret that we cannot grant every donation request due to the large number of requests we receive, and we can only respond to successful applicants.

To request a donation for fundraising, complete the Fundraising Prize Application Form. SeaLink Magnetic Island may be able to assist with free or discounted ferry travel for organisations that complete the Travel Sponsorship Application Form and address all criteria.

NQ Cowboys Obe Geia Challenge

St Clare's Catholic School celebrated a hard fought victory over Marian Catholic School to lift this year's Obe Geia Challenge trophy. Eight mainland teams and a side from Magnetic Island joined two local schools on Palm Island for the one day rugby league carnival, enjoying a day of footy while experiencing the life and culture of Palm Island. The 2023 Obe Geia Challenge was made possible thanks to Navarre Minerals, SeaLink, Palm Island Aboriginal Shire Council and selectability. Obe Geia Challenge is a reconciliation initiative proudly supported by the Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships through the Celebrating Reconciliation Small Grants Program.

Our Reconciliation Action Plan

SeaLink North Queensland community engagement includes support of Aboriginal and Torres Strait Islander peoples, cultures, and communities. SeaLink Marine & Tourism nationally are committed to creating an organisation which embraces and incorporates recognition, acknowledgement and understanding of Aboriginal and Torres Strait Islander peoples and cultures. To create opportunity and capacity building for Aboriginal and Torres Strait Islander owned businesses in our direct community.

Our Reconciliation Action Plan (RAP) provides a structured framework to be intentional about our contribution to reconciliation as we build respect for, and relationships with, Aboriginal and Torres Strait Islander peoples around Australia.

Magnetic Island Reconciliation

SeaLink North Queensland - Group Specialists

SeaLink also specialise in group travel whether it is for educational purposes, special interest groups, sporting groups or pre/post conference touring. SeaLink group coordinators can help you plan every aspect of your tour with group discounts available!

Charter Services

SeaLink charter service caters for groups up to 100 people and is available for cruises, functions and transfers. Our team can help you with detailed quotes and suggested suppliers to make your next event a success.

SeaLink Travel

SeaLink North Queensland operate two highly successful licensed retail travel agencies located at the Breakwater Terminal Townsville and the Nelly Bay Terminal, Magnetic Island.

SeaLink specialises in on-selling tours, accommodation and transport product from the North Queensland region. SeaLink also develops a range of existing travel packages and has established a successful wholesale program designed to increase the distribution of North Queensland product to domestic and international tourism distribution channels.

The success of SeaLink has come from word-of-mouth recommendations, customer care, a high level of service, hard work in the market and making client holiday dreams a reality.