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Contact Us

If you have any feedback on any of our products, we would love to hear from you. Please submit feedback to SeaLink North Queensland via our customer feedback form.

Breakwater Terminal
Sir Leslie Thiess Drive
Townsville, Queensland 4810

Postal Address:
PO Box 1194
Townsville, Queensland 4810

Phone: 1300 MAGGIE (1300 624 443)
Phone: +61 7 4726 0800

General Enquiries and Feedback: [email protected]
Group Enquiries: [email protected]
Sponsorship and Donation Enquiries: [email protected]
Private Charter Enquiries: [email protected]
Agent Bookings/Enquiries: [email protected]

Group Travel

SeaLink North Queensland offers a discounted rate to groups travelling with 15 or more people to Magnetic Island. Visit our Groups & Charters for more information.

Donation & Sponsorship

Prizes for Community Fundraising
Fundraising is an integral part of the activities undertaken by many schools, churches, societies, clubs and community organisations, and SeaLink Queensland can assist with donations of ferry tickets for prizes. Due to the large number of requests we receive for donations, we regret that we cannot grant every request and we can only respond to successful applicants.

To request a donation for fundraising, complete the Fundraising Prize Application Form.

Travel Sponsorship

SeaLink Queensland may be able to assist with free or discounted ferry travel for organisations that complete the Travel Sponsorship Application Form and address all criteria.


For career opportunities with the Kelsian Group please visit our Careers Page

Palm & Magnetic Island Residents - SMS Emergency Communications

Sign up using the contact form below and receive emergency communications by SMS from SeaLink North Queensland. The emergency SMS service will enable SeaLink North Queensland to instantly communicate important service messages to passengers, in particular, Island residents through an SMS text.

Emergency messages could include such things as cancelled services due to extreme weather/cyclones, additional transfers and lengthy delays. This service will provide greater communication between the company and you, the end users, ultimately minimising disruption to the ferry timetable and ensuring all passengers are aware of any issues that may affect their travel.

To sign up simply enter your first and last name & mobile number (please note details provided outside of our terminal business hours will be processed the following day). Once you have signed up, your mobile number will be stored in a secure database. You will only be contacted through this SMS service for emergencies only.

This service will not be used for marketing purposes.