A boarding announcement will be made and guests may board the ferry via the passenger ramp or air-bridge. Vehicle drivers are required to drive their vehicle on board under the guidance of our ferry crew. The crew are there to assist if you require assistance with driving your car or caravan/trailer onto the ferry. Once your car is safely parked and handbrake on, our ferry crew will guide you to the closest exit door to the passenger deck areas. On arrival into port an announcement will be made regarding giving disembarkation details.
If you are travelling with a vehicle, lock all your luggage inside the car taking only essential items to the passenger deck. For security reasons, you are not able to stay in your vehicle over the duration of your voyage and there is no access onto the vehicle deck during the voyage.
SeaLink can provide an electric wheelchair at both ferry terminals to assist passengers with a maximum weight of 120kgs. Passengers in excess of this weight will need to provide their own wheelchair and assistance.
Please note: SeaLion 2000 Passenger Access – during low tidal movements (impacting Cape Jervis departures)
We acknowledge the difficulties some passengers with mobility requirements are experiencing when boarding SeaLion 2000 during periods of low tide.
Tidal conditions below 0.6 metres at Cape Jervis can affect boarding operations. The recently constructed passenger access ramps were designed to accommodate the new vessels; however, we are currently engineering a new gangway to support the transition period.
This is expected to be implemented by the end of November 2025.
In the interim, passengers are encouraged to contact the Sales Centre on 13 13 01 or [email protected] to advise of any mobility requirements when making their booking.