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Contact Us

Silhouette of a man fishing

Got a question? Our friendly team is here to help!

To make sure you reach the right team, please note that we have separate contact numbers for our passenger and vehicle ferry services:

📞 Passenger Ferry: 07 3409 1145
📍 Passenger ferry office – Russell Island

🚢 Vehicle Ferry: 07 3488 5300
📍 Vehicle ferry offices – Redland Bay, Cleveland & Dunwich

Give us a call, and we’ll be happy to assist you with your travel plans!

If you have feedback on our services, simply fill out the Contact Us form below.

Office Locations and Hours

  • Opening hours
    DayTime
    Monday6.00am – 5.00pm
    Tuesday6.00am – 5.00pm
    Wednesday6.00am – 5.00pm
    Thursday6.00am – 5.00pm
    Friday6.00am – 6.00pm
    Saturday6.00am – 3.00pm
    Sunday6.00am – 3.00pm
  • Opening hours
    DayTime
    Monday5.15am – 4.30pm
    Tuesday5.15am – 4.30pm
    Wednesday5.15am – 4.30pm
    Thursday5.15am – 4.30pm
    Friday5.15am – 4.30pm
    Saturday6.00am – 3.00pm
    Sunday8.00am – 3.00pm
  • Opening hours
    DayTime
    Monday6.00am – 4.30pm
    Tuesday6.00am – 4.30pm
    Wednesday6.00am – 4.30pm
    Thursday6.00am – 4.30pm
    Friday6.00am – 4.30pm
    Saturday6.00am – 3.00pm
    Sunday8.00am – 3.00pm

    Address: 1 Weinam Street, Redland Bay, QLD 4165

  • Opening hours
    DayTime
    Monday8.00am – 4.00pm
    Tuesday8.00am – 4.00pm
    Wednesday8.00am – 4.00pm
    Thursday8.00am – 4.00pm
    Friday8.00am – 4.00pm
    SaturdayClosed
    SundayClosed

    Bay Islands Passenger Ferries Office

    Address: 8 Outlook Crescent, Russell Island, QLD 4184

    Call Now 07 3409 1145